For The Little Nell’s concierges, every day is a stream of creative ideas, research about the go-to activities in the area, and conversations with guests to ensure your every visit is just so. The Little Nell concierges took over The Little Nell’s Instagram for a day in October, showcasing a typical course of events from morning to night – see below for all of the photos and please feel free to comment on them in Instagram.
For head concierge Carol Hooper and her team, “Fall is our favorite time of year to enjoy the colorful Aspen leaves, warm days and cool evenings as we aim to offer creative options for our guests who may be joining us during a slower season. It’s also a time for us to celebrate our local clientele enjoying the beautiful display of leaves and fresh local produce from the fall harvest.
Right now, we’re busy preparing for our winter/holiday arrivals and looking forward to Opening Day on Aspen Mountain on Nov. 24. All of our holiday guests can expect to be contacted within the next month in preparation for their future visit.”
These lucky team members get to learn the ins and outs of the Little Nell and Aspen, so next time you’re in town, be sure to ask them for a restaurant, hike, or spa recommendation (or all three).
Here’s what a day in the life of a Little Nell concierge is really like.
It's #takeoverthursday by The Little Nell concierges: Our guests often ask about the weather. Well, today is our first significant snow of the season. Independence Pass is still open + we'll continue to check @coloradodot for road conditions. But take a look at this view out our door, which makes us all the more excited for ski season around the corner. ❄️
It's #takeoverthursday with The Little Nell concierges, several of whom are @lesclefsdor-certified, brandishing gold keys on their lapels: To become a Les Clefs d'Or concierge, service is of the essence, with a minimum of five years working in a hotel lobby, sponsorship by two other members, support by the community + successfully passing an exam. All to ensure the guest experience is exceptional, a priority here at The Nell, which is also a @relaischateaux property. #relaischateaux
You can trust these experts to anticipate and tend to requests for your Little Nell stay. For an idea of their entire list of services and amenities they provide is extensive, several of which include:
- Scheduling Guest Salon/Spa Appointments
- Dinner Recommendations & Reservations
Office Services – Printing, Faxing, Scanning & Shipping
Arranging Doctor Visits